Security & Data Governance Infrastructure

SummaFlow is engineered from the ground up for operations-heavy teams handling high-value commercial communications, confidential supplier pricing, and proprietary logistics data. Our zero-trust architecture ensures complete isolation, total transparency, and enterprise-grade protection at every layer of the platform.

1. Ephemeral In-Memory Data Pipeline​

RAM-Only Processing: Raw communication data pulled from your connected email inboxes and WhatsApp channels is processed strictly within volatile memory (RAM).

Instant Data Destruction: If incoming text is determined to be non-relevant or personal, it is immediately purged from short-term memory. Unrelated messages are never written to physical hard drives, production databases, or server logs.

Ledger Commitment: Only explicit, verified facts (quotes, ETAs, MOQs, compliance records) extracted by the AI engine are permanently saved to your workspace's Project Ledger.

2. Strict AI Model Isolation (Zero Model Training)

No Public LLM Training: SummaFlow explicitly guarantees that your raw message copy, metadata, extracted facts, and generated ledgers will never be used to train, retrain, or fine-tune public, proprietary, or third-party Machine Learning / LLM models.

Workspace Enclosure: Your commercial intelligence remains strictly isolated within your private enterprise environment.

3. Absolute Traceability & Deterministic Fact Extraction

Zero Guesswork: The platform utilizes strict, predefined data schemas (guardrails) during AI extraction, preventing the synthesis or hallucination of unbacked facts.

1-Click Auditability: Every extracted record in the Project Ledger stays permanently anchored to its original sender, channel, timestamp, and source message link for instant manual verification.

4. Granular Access & OAuth Security Frameworks

Password-Free Connections: SummaFlow integrates with Google Workspace and Microsoft 365 using standard OAuth 2.0 protocol frameworks. We never request, view, or store your actual email or messaging account passwords.

Admin-Controlled Access & Instant Revocation: Company super-admins maintain strict control over user creation and access levels. Any connected communication channel can be revoked or disconnected instantly from your workspace settings, purging all associated access tokens.

5. Privacy Scrubbing & PDPO Compliance

Automated PII Sanitization: Integrated Personally Identifiable Information (PII) scrubbers automatically identify and redact sensitive personal data prior to processing.

Regional Regulatory Alignment: Our architecture operates in strict alignment with regional and international data protection standards, including the Hong Kong Personal Data (Privacy) Ordinance (PDPO) Data Protection Principles (DPP1).

6. Encryption Standards & Infrastructure Security

Data in Transit: All traffic between your connected communication channels, SummaFlow servers, and end-user browsers is encrypted using industry-standard TLS 1.3 / HTTPS protocols.

Data at Rest: All stored Project Ledger entries, workspace credentials, and databases are encrypted using AES-256 bit encryption.

Cloud Hosting: Platform infrastructure is hosted on SOC 2 Type II certified cloud facilities with automated threat detection and multi-zone backup redundancy.